What is the difference between the M1 and the M1 Pro
The pro has the following additional acessory items:
- Extension Tube
- Motorised Floor Brush
- Anti-mite Brush
Last updated: June 23, 2023 22:14
Do I need to manually wash and maintain the Skadu M1?
The Skadu M1 intelligently cleans itself so that you don’t have to worry about post clean up, clean ups.
Last updated: June 23, 2023 22:14
Does it pick up large debris like cereals, dog food, etc?
The Skadu M1 is designed to pick up any kind of liquid and dry waste.
Last updated: June 23, 2023 22:14
How do I know when the Clean Water Tank (CWT) needs to be refilled?
You may find the CWT empty indicator light blinking and a voice function prompts you to fill it.
Last updated: June 23, 2023 22:14
Can I use the Skadu M1 to clean the carpet?
Yes.
Last updated: June 23, 2023 22:14
Is it ok to leave the unit plugged into the charger after it is fully charged?
Yes, you can leave the Skadu M1 plugged in and it will stop charging once fully charged.
Last updated: June 23, 2023 22:14
Does the brush scratch surfaces or dull floors?
No, it doesn’t. The brush works great on hard floors without causing any damage to it. It is also recommended to test an area of a sensitive surface before using any accessories on it.
Last updated: June 23, 2023 22:14
How much is the shipping fee? Are customs fees included?
Shipping details are mentioned in the table on the campaign page. Customs and taxes will be informed before shipping to backers based on live rates obtained from their respective country.
Last updated: June 23, 2023 22:14
Is the Skadu M1 available globally?
Yes, it will be available globally.
Last updated: June 23, 2023 22:14
What’s the plug type?
We will provide a universal plug for the Skadu M1
Last updated: June 23, 2023 22:14
What is the difference between Skadu M1 and other vacuum mops?
Main difference between Skadu M1 and other brands: Intelligent Self Cleaning & Drying Wet & Dry Effective Separation - Patented Design Instantly Detachable Handheld Vacuum - Can even be used in your car for dry vacuuming Electrolysis Tank (HOCL) + UV Lamp For Sterilization.
Last updated: June 23, 2023 22:14
What’s the runtime of Skadu M1?
Skadu M1 runs for up to 40 minutes on a full charge in dry mode and 30 minutes on wash mode.
Last updated: June 23, 2023 22:14
Can I replace the Skadu M1 battery?
Yes, The Skadu M1 comes with a replaceable battery.
Last updated: June 23, 2023 22:14
What are the battery specifications?
2600mAh 29.6V
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Will the motorised floor brush tool tackle pet hair?
Yes & No, while the motorised floor brush tool can pick up pet hair using its stiff bristles, it will eventually get clogged and will need cleaning.
We will be launching a special anti-tangle motorised floor tool for pet hair only for pet owners at a special Skadu backer discount, post the campaign is over.
Last updated: June 23, 2023 22:14
Can you pick up liquid spills with the handheld mode?
Yes, the Skadu M1 motor is a wet and dry motor, it can pick up liquid spills. However it is important to note that this is not the normal function of this mode, so lesser the liquid, the better.
For wet spills of substantial quantity (50ml+) please use the floor washer mode.
No need to panic if small quantities of water enters the dry cup, the device can handle that.
Last updated: June 23, 2023 22:14
How does the HOCL mode work?
Switch the machine on > press the water function > long press the water function to activate water electrolysis mode > automatically get the spray on your roller that is cleaning the floor to disinfect.
It’s that simple.
Last updated: June 23, 2023 22:14
How long does it take to fully charge the Skadu M1.
It takes up to 4 hours to fully charge.
Last updated: July 03, 2023 03:23
What is the suction power of the Skadu M1
Floor washing mode:
a) Standard Mode - 7.5Kpa
b) Power Mode - 13Kpa
Handheld Mode:
a) Standard Mode - 12Kpa
b) Power Mode - 22Kpa
Last updated: July 03, 2023 03:38
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
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To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
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When will my order be shipped, charged or locked?
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